ROBDAY MINING SUPPLIES (PTY) LTD
EFFECTIVE DATE: 25 FEBRUARY 2026
These Terms and Conditions govern the supply of goods and, where applicable, services by Robday Mining Supplies (Pty) Ltd (we, us, our) to any customer (you, your). By requesting a quotation, placing an order, accepting delivery, or otherwise transacting with us, you agree to be bound by these Terms and Conditions.
1. DEFINITIONS AND INTERPRETATION
In these Terms and Conditions, unless the context indicates otherwise:
“Business Day” means any day other than a Saturday, Sunday or public holiday in the Republic of South Africa.
“Customer” means the person or entity purchasing goods and/or services from us.
“Goods” means any products supplied by us, including parts, components, consumables and related items.
“Services” means any services supplied by us, if applicable, including sourcing, facilitation, delivery coordination, and related support.
“Order” means a purchase order, instruction, acceptance of a quotation, or any request for supply of Goods and/or Services.
“Price” means the price stated in our quotation, invoice, price list, or otherwise confirmed by us in writing.
“Terms” means these Terms and Conditions, as amended from time to time.
Headings are for convenience only and do not affect interpretation. Any reference to “writing” includes email.
2. APPLICATION OF TERMS
These Terms apply to all quotations, Orders, and supplies of Goods and/or Services unless we agree otherwise in writing. Any terms proposed by the Customer, including on purchase orders or supplier portals, are rejected and will not apply unless expressly accepted by us in writing.
If there is any conflict between these Terms and a quotation or invoice, the quotation or invoice will prevail only to the extent of that conflict.
3. QUOTATIONS
Quotations are provided subject to availability and are valid for the period stated, or if no period is stated, for 7 (seven) days from issue. Prices may change after the validity period, or prior to acceptance, due to supplier increases, exchange rate movements, freight, insurance, duties, or other costs outside our control.
Unless stated otherwise, quotations do not include delivery, offloading, installation, commissioning, training, or any additional site work.
4. ORDERS AND ACCEPTANCE
An Order is binding only once accepted by us in writing. We may decline an Order in whole or in part. We may require payment (including a deposit or full prepayment) before accepting or processing an Order.
Cancellations or changes requested by the Customer after acceptance are subject to our written approval and may attract cancellation fees, restocking charges, and recovery of any costs already incurred, including supplier cancellation penalties.
5. PRICING, VAT AND ADDITIONAL CHARGES
All Prices are in South African Rand (ZAR) unless stated otherwise. Prices are exclusive of VAT unless stated otherwise. VAT will be charged at the applicable rate in terms of the Value-Added Tax Act.
Delivery, freight, insurance, packaging, offloading, express handling, and any third-party charges may be billed separately unless expressly included in writing.
If the Customer requests split deliveries, special packing, or urgent sourcing, we may charge additional fees.
6. PAYMENT TERMS
Payment terms are as stated on our quotation, pro forma invoice, invoice, or credit application approval. Unless otherwise agreed in writing, payment is due on invoice.
Where credit is granted, the Customer must comply with the approved credit terms and limits. We may suspend or cancel supply if the Customer exceeds a credit limit, breaches credit terms, or fails to pay timeously.
All payments must be made without set-off, deduction, or withholding unless required by law. The Customer is responsible for bank charges and any costs incurred in receiving payment.
7. LATE PAYMENT AND COLLECTION COSTS
If any amount is overdue, we may, without prejudice to any other rights, charge interest on overdue amounts at the maximum rate permitted by law, calculated from the due date until date of payment.
The Customer will be liable for all reasonable costs of collection, including attorney and client costs, tracing fees, and collection agency charges, where applicable.
8. DELIVERY, RISK AND INSPECTION
Delivery dates are estimates only and are not guaranteed. We are not liable for delays caused by suppliers, couriers, transport constraints, strikes, weather, force majeure events, or any cause outside our reasonable control.
Unless agreed otherwise in writing, risk in the Goods passes to the Customer upon delivery to the Customer’s nominated address, or upon collection by the Customer or its agent, whichever occurs first.
The Customer must inspect Goods upon delivery or collection. Any visible damage, shortage, or incorrect items must be noted on the delivery note and reported to us in writing within 48 (forty-eight) hours. Failing this, delivery will be deemed accepted.
9. RETURNS, REFUNDS AND CREDIT NOTES
Goods may only be returned with our prior written authorisation. Returns may be subject to supplier policies, restocking fees, handling charges, and transport costs.
We may refuse returns for non-stock items, special orders, customised Goods, opened or used items, electrical components once installed, or Goods not in original packaging or resaleable condition, unless the Goods are defective or incorrectly supplied by us.
Where a return is approved, we may issue a repair, replacement, credit note, or refund at our discretion, subject to applicable law and supplier approval processes. Processing times depend on supplier assessments.
10. WARRANTIES AND DEFECTIVE GOODS
Any manufacturer warranties apply to Goods supplied, subject to the manufacturer’s terms and conditions. Unless we have expressly provided a separate written warranty, we do not provide any additional warranty beyond those required by law.
If Goods are defective, the Customer must notify us in writing with supporting information (including batch or serial numbers, photos, and failure details) as soon as reasonably possible. We may require the Goods to be returned for inspection and testing. Warranty claims may be rejected where defects arise from misuse, improper installation, unauthorised modification, wear and tear, corrosion due to incorrect application, neglect, or failure to follow specifications or instructions.
To the extent permitted by law, our liability for defective Goods is limited to repair or replacement or a credit of the purchase price of the defective Goods, at our discretion, and we are not liable for downtime, loss of production, loss of profits, or consequential loss.
11. LIMITATION OF LIABILITY
To the maximum extent permitted by law, we are not liable for any indirect, special, incidental, or consequential damages, including loss of profits, business interruption, or loss of production, arising from or related to the supply or use of Goods and/or Services.
Our total aggregate liability, whether in contract, delict (including negligence), or otherwise, is limited to the Price paid for the specific Goods and/or Services giving rise to the claim.
Nothing in these Terms limits liability where it cannot be limited in law.
12. RETENTION OF OWNERSHIP
Ownership in Goods remains with us until we have received payment in full (cleared funds) for those Goods and any other amounts owing by the Customer to us on any account.
Until ownership passes, the Customer must store the Goods separately where reasonably possible, keep them identifiable, and not encumber, pledge, or dispose of them. If the Customer fails to pay, we may recover the Goods, and the Customer grants us and our agents permission to enter the Customer’s premises to do so, subject to applicable law.
13. CUSTOMER OBLIGATIONS AND SITE CONDITIONS
The Customer must provide accurate Order information, specifications, drawings, and site details where relevant. The Customer remains responsible for selecting Goods suitable for the intended application, unless we have expressly confirmed suitability in writing.
Where delivery occurs at a site, the Customer must ensure safe access, suitable offloading arrangements, and compliance with site safety requirements. We are not liable for delays or costs arising from unsafe or inaccessible site conditions.
14. INTELLECTUAL PROPERTY
All intellectual property in quotations, proposals, specifications, catalogues, drawings, and other materials supplied by us remains our property or that of our licensors. The Customer may not reproduce or distribute such materials without our prior written consent.
15. CONFIDENTIALITY
Each party must keep confidential any non-public commercial or technical information obtained from the other party and must not disclose it to third parties except as required to perform an Order or as required by law.
16. FORCE MAJEURE
We are not liable for failure to perform, or delay in performance, to the extent caused by events beyond our reasonable control, including supplier failures, transport disruptions, strikes, lockouts, power interruptions, cyber incidents, fire, flood, extreme weather, civil unrest, or government actions. Performance will be suspended for the duration of the force majeure event.
17. COMPLIANCE AND EXPORT/IMPORT
Where applicable, the Customer must comply with all laws and standards relating to the use, installation, and operation of the Goods. If Goods are imported or subject to export controls, lead times and costs may change and are outside our direct control.
18. PRIVACY AND POPIA
Personal information is processed in accordance with our Privacy Policy and applicable law, including POPIA. Where the Customer supplies personal information to us relating to third parties (for example, delivery contact details), the Customer warrants that it has a lawful basis to do so.
19. NOTICES
Notices must be in writing and delivered by email or to the physical address last notified by the receiving party. Notices sent by email will be deemed received on the next Business Day, unless the sender receives an automated failure message.
20. GOVERNING LAW AND JURISDICTION
These Terms are governed by the laws of the Republic of South Africa. The parties consent to the jurisdiction of the Magistrates’ Court having jurisdiction, notwithstanding that the claim or value may exceed the jurisdiction of that court, and we may also institute proceedings in the High Court.
21. GENERAL
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
No indulgence, extension of time, or waiver by us will operate as a waiver of any other right.
These Terms, together with any quotation or invoice issued by us, constitute the entire agreement between the parties in relation to the relevant transaction, and supersede all prior discussions or representations relating to that transaction.
22. CONTACT DETAILS
EMAIL: info@robdaymining.co.za
TELEPHONE: (014) 597 4725/6/7
PHYSICAL ADDRESS: 12 Escom Street Extension 2, Rustenburg, 0299